Told me a pack of lies about a delayed departure and wanted 1545 dollars over the 2700 I already paid. Luckily I checked at airport who told me they are scam artists.
Forget using this company if you need to change your ticket. I was never able to speak to a person and got different, sometimes contradicting answers on chat. Norwegian airlines will not allow you to make changes if you book through them either. They wouldn’t even help to cancel and rebook.
They stated in writing I would receive a Jordan pass and then reneged. It cost me 52 dollars abd a lot of time in the airport at midnight. 24.Decenber 2022. They refused to compensate me. Apparently they don’t know what breach of contract is or they think the amount isn’t enough that anyone will protest. It adds up if they do things like this to a lot of people. The tour was ok but not the luxury tour promised.