I opened a support ticket about when i requested for withdrawal and it marked as paid but never made it to my wallet and still no reply, still no coins, on top of that the money I had in the wallet, gone too! Since it has been about a week and no support whatsoever I can only assume this is a scam so i found help with BROADOAK-CAPITAL[removed by editor] and i got all my funds back fast.
They closed my account without reason I feel they have so many false advertising in crypto security as I paid so many fees. I asked why they closed my account I got no reason. I was told we believe you have broken terms and conditions we believe is not a real reason to close my account ,I believe its because I'm poor and disabled and they just closed my account for no reason, BROADOAK-CAPITAL[removed by editor] came to my rescue and got all my funds out
Worst company I've ever dealt with. They will lock your account for no reason. Then when you try to get an answer you have to pay , no explanation, or resolution. They should be investigated because they are literally stealing from clients with this type of business. In fact they must be going out of business, but it’s a shame that they are willing to steal so much on the way down. BROADOAK-CAPITAL[removed by editor] helped me get all they stole back. Always grateful and never going back to this scammers
They locked my account and I cannot contact anyone they are total scam do not put your hard earned money in this app they are cheaters and will screw you. I would give them zero stars. It was after i contacted BROADOAK-CAPITAL[removed by editor] that i was able to get help and all my funds back.
I have no access to my money . Contacted support for months , I was told the issue was being fixed. Now I am told to pay so they can transfer it to another wallet, i paid and that didn't work. Support still will not help. Now my ETH is unavailable and support will not even respond. Don't believe them , all thanks to BROADOAK-CAPITAL[removed by editor] who [removed by editor] and helped me recoup fast
This people took all my money and left me in the dark. I reported them to the police but they couldnt help me. One of my colleagues at work introduced me to broadoak-capital[removed by editor] who took my case and helped me [removed by editor] my funds. Be careful out there people