This has been an ongoing saga for almost 2 years. Bought boots for my daughter, never arrived. When contacted they told me UPS left them in my shed. I have no shed nor does any house in my street. They even sent me a picture of my terrace which shows, no sheds! So, complete contradiction and yet they insist this is the case. They have no UK headquarters, phone number, not even a basic office. SO, if buying online they can keep the money and you can do nothing. When I told them that I have no option left other than to start legal action they have simply ignored me. No reply to emails etc. I doubt they read these reviews but I will do everything possible to resolve this matter and get my costs and interest I am entitled to. If you must buy this brand then use the high street such as the shop in Camden, then you can simply return them. DO NOT BUY ONLINE. See you in court and thanks for your vile responses calling me a liar!!!
