I did all my ordering online so did not really have any interaction with employees. I love your products and sell quite a few of your coolers at the Ace Hardware Store I work at. My only disappointment was not being made aware of the holiday special discount until after my order was already processed and charged.
I've purchased ejuice, mods and all accessories from MVstore since 2016. I recall in particular getting a pen in an order. I trust this company, I trust the products, the website is great. I give MVstore 10 stars.