I ordered software from this store. I received instructions to download and install the software on only once computer and not login through the software company's site. Believing this was not authorized software I did not use the links provided and requested a refund. I inquired about my refund and received shipping information. Upon receiving a status of delivered and not receiving the package, I had the post office run the tracking number. The item was shipped to and properly delivered to another address close by. I went to the residents and asked if they had received a package for me and they said they had not. I left my information with them and contacted this store again, asking for a refund. Four email and $49 lighter in my pocket they have yet to reply. Total scam, don't trust them. My paypal claim against the invoice will not work, there is no record of the order.