This company has me scared They have placed a document on my PC listing hundreds of companies who will now have all my data and will send me advertising. They say that I won't have to pay anything if I tell them to unsubscribe me. There is nowhere in their documentation which tells me how to do that. I suspect it's a scam. I'm 73 years of age and I'm a disabled Vietnam Veteran on a basic pension. Why tell us the compass is free when it's definitely not.
The only thing I believe in regarding this store is their claim of being committed to customer service. Yes, the chould be committed and the sooner the better before they treat another customer the way they did to me.
I purchased a table, chairs and chest of drawers. I've seen better looking futniture in St Vincents charity shop. Extemely poor quality and customer service which is an insult to any decent retailer.<br />
Should you ask for a refund or replacement that is where the scam starts. My table and chairs were missing the hardware needed to build them. I was asked in 3 emails exactly what I wanted. They expected me to know exactly what was required. Rather hard to answer when you've bever seen then before. I had to tell them how many nuts, bolts and floor protectors required. I took a guess and they told me they'd try to find some. That took 3 weeks. The furniture comes from somewhere in Asia and judging by the quality I'm convinced they were factory seconds. I unsubscribed from them, but they continue to pester me with fake sale pitches and please for feedback. I've seen their feedback and I can only believe it's fake. Do yourself a favour and steer well clear of Dshop.