First, this is a website that leads you to believe they are based in the U.S.; however, they are based in China. I do not have issue with the company location but rather their deception. Second, I attempted to buy some KN 94 masks from them but after two weeks I had not received anything—not even an email update. I sent a couple of emails requesting any information about the status of my order yet I received no response. It wasn’t until after I had opened a dispute on PayPal for two transactions that I got any action taken. PayPal provided a tracking number that Peekwise provided them. However, that number did not work. After PayPal’s further investigation, I was awarded a refund for both of my two placed orders. Finally, about a week or two after my refund, I received, in a China packaging envelope, the second of my two orders. There was a mask inside along with two replacement filters. Both extra filters were inside a cellophane envelope, but for some reason, there was moisture in them! It was really strange indeed. I will never again deal with that website. Be careful to others as it seems some customers’ orders are fulfilled okay yet many others are a debacle like mine.
This site has been quite helpful and informative. So far, it has not led me astray with trusting a particular website. Even if there is little data on a site this website gives at least an idea about it.
Shipping of shoes to the U.S. from Italy was fast via DHL shipping! Excellent email communication with customer service representative (Valentina) during a return process[removed by editor]pany arranged and paid for return shipping when an error on their website was discovered.