Bank Credit Card Dispute gets you a refund! Like many others with this company, having received a defective shirt (pulled threads, labels cut out) I found they wouldn't accept a return at their cost or provide a full refund (kept offering me $5, $10 etc). BUT - I HAVE A SOLUTION THAT WORKS: open a Dispute, via your bank, with Visa / MasterCard / Paypal / your payment method. You can do an 'Item not as described' Dispute for faulty goods, a 'Misrepresentation' Dispute if they send something different to what the site shows, or a 'Refund not received' if you’ve waited 15 days after requesting a refund. These guys won't refund on their own but this way, but your bank will step in and refund you from their bank account! I asked “crazyours” over 10 times to refund me and I told them they can't sell faulty goods to the UK and keep customers’ money, but they didn't believe me: my bank had the money back on my Visa card in a few days and you can do this too!
