Entered their DG35 contest on May7th almost 3 months ago. Some of their merchandise looked cool so I thought I'd give it a shot. I've seen nothing in the mail since and anytime I reach out to there "support team" they say they've manually reprocessed it and I should see it the following week. Twice they've said this and nothing received. Poor customer service if you don't have my merchandise just give me a refund. Its simple.