I ordered three different personalized items. I recieved said products within a week from order date. I did not contact customer support, so had no experience with them. My items were exactly what I ordered.
I placed my order dec 5th. I contacted them dec 23. I recieved an automated message about them having too many orders and I would recieve shipping email when shipped. It is Jan 7th, I contacted "Judy", which is also an automated response, she says that my order was sent to logistics and they are waiting on tracking info. Waiting to see what happens next. I am with everyone else though, I think it's a scam! I recieved shipping and tracking information today January 9, 2020. I will update review after package is received. <br />
Package received 1/22/2020, nothing like I thought it would be. Looks like scrap plastic and the light barely glows in the moon lamp. You can't even see the photo that was printed on it. The company is a joke that sells junk merchandise!