On September 22, 2023, I had a recent experience with Multichain. In the past, Multichain had been my go-to platform for smooth cross-chain transactions.
I typically used Multichain to effortlessly move funds between the BNB and Polygon networks without any issues. However, this time was different. Although I sent USDT from the BNB Smart Chain, Multichain failed to credit the corresponding amount to my Polygon wallet. The transaction remained stuck at the "confirming" stage (2/4) on their website, with no progress.<br />
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I reached out to Multichain's support by opening a ticket, hoping for a refund or completion of the transaction. Unfortunately, I received no response from their support team.<br />
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In my search for answers, I found an article stating that Multichain's CEO had gone missing after a significant hack on Fantom Bridge, resulting in substantial losses. This raised serious concerns that Multichain users, including myself, might have fallen victim to a scam.<br />
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Remarkably, Multichain's website displayed no warnings about the risks involved in using their services. This experience has eroded my trust in a platform I once relied on for secure transactions. It emphasizes the importance of caution and thorough research when dealing with cryptocurrency transactions.<br />
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Based on my recent experience, I strongly advise avoiding Multichain at all costs.<br />
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Date of experience: September 22, 2023