Звіт про зловживання
Дякую. Ми намагаємося обробити всі звіти протягом 2 робочих днів.
Worst online shop I've ever used.
After the 48 days delivery estimation, the delivery was postponed and a new 53 working days estimation was communicated only after I emailed them several times to ask about order status.
I accepted the 53 working
days delivery estimation and after all those days passed by I had to explicitly email them again in order to find out that the product I ordered was delayed AGAIN with 6 extra months, new delivery estimation for a dummy product, so 9 months in total, insane.<br />
<br />
After this I exchanged some extra emails and decided to cancel the first order and create a new one with a similar product that was in stock, so they had to do this after my final confirmation.<br />
<br />
One day after this they canceled my first order and informed me that the second product is now out of stock and the estimated delivery is again 48 days, so now I was let off with a cancelled order and no second secured order, just insane.<br />
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After additional discussions with the support they recommended me to go for a third product that they say is compatible, but it's twice the price comparing to the original I wanted, after applying a discount on third product that was a smaller discount than on the second one for all the insane customer support experience.<br />
<br />
Now I have no order in place, no product delivered after 3 months of waiting and bad communication, and no alternative at a reasonable price for all of the problems the store have created.<br />
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Just a big waste of time, the worst custom support ever existing.
Дата рецензування 2023-05-17 11:27:03