First of all, be prepared for the clothing to be too small and of poor quality, despite being relatively expensive. Secondly, know that they WILL NOT honor their free return shipping policy, and that it will cost at least a $30 RETURN SHIPPING FEE. <br />
I used their sizing chart, and took my body measurements, to order the correct sized clothing. When the clothing came, it was much to small. I spent several weeks, emailing them back and forth, trying to get them to pay this expensive fee, since their policy says that they will cover the cot if it is a quality issue on their end. First, they said they would not pay shipping due to ordering the wrong size, because they have a sizing guide. I sent them photographic proof, showing my body measurements compared to their sizing guide as well as how small the clothes actually fit on me. They finally agreed to reimburse me for shipping. However, once I paid this high shipping fee (which, by the way, my order was $60 so a $30 fee would be half the cost of my entire refund!), they refused to reimburse me for shipping, saying their clothing was made correctly. Terrible ethics! I definitely feel scammed and will make sure I do not buy from companies like this in the future again.<br />
There are much better companies out there, with good value systems, that deserve our business. This company does not deserve anyone's business!
Дата рецензування 2021-10-28 05:29:22
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