Звіт про зловживання
Дякую. Ми намагаємося обробити всі звіти протягом 2 робочих днів.
I placed order for china flash light with 90us$. But Ubuy cancelled my order after paid. I asked multiple times to refund money back but they just said the gate way already auto refunded. Finally they sent me a bill of auto refunded by Payu money
gate way, but the amount does not reflected. So I asked again and again, they even asked my confidential bank documents such as bank e-statement, account number for escalation I paid them as well. Finally I contacted Payu money myself because Ubuy is not working for my issues. Payu transfer back to Ubuy. "I write a letter to Ubuy there sign by my signature to transfer the amount to my friend account" because they continuously said rejection by my bank. I know, this letter is legally safe side for them and international audit as well because I already working in finance department. But they denied my requested and only Ubuy credit to my ubuy account. But this credit is useless, I can not placed any order. Every order I place with ubuy credit got cancelled not one or two times more than 15 times. So I wrote wrote a review, they contacted me ( +18594497810) with this number to delete the review and told me to contact customers support to asked orders can ship or not. I follow it " customer support tell me, sure we can ship this products to you then I place order", they cancelled anyway. I lost my money with this way. I just got exhausted, lost money, waste time. It will be different from your experience I wrote because I don't want to lost your money like me. Just try Amazon, Flipkart they can place cash on delivery and if you don't like you can return within 72 hours.
Дата рецензування 2024-03-12 19:33:50
