I ordered this blanket for my husband as he loves his truck and has gone to great lengths to customize it. The shipping took a little longer than expected but when it arrived, I was horrified. I recieved a blanket that had a photo of someone else's truck or some jacked up AI version of my husband's truck. There's clearly ford F150 emblems on the vehicle. It has 2 doors, our truck doesn't. It has silver rims our truck has black rims along with various other easily identifiable custom parts. This was a massive let down. I reached out to customer service and was told "sorry, the computer added a door. We can give you $5 drawerly credit", no thanks this was a botched product I want a refund. I got another response "would you like $10 drawerly credit and you can keep the blanket?" Why would I be okay with $10 credit on a bogus product I should be entitled to a full refund. But since they have not replied since, I've began the process of disputing this charge with my bank and will be blasting my experience on every single advertisement I come across on IG. Thanks for ruining and awesome gift for my husband.
Дата рецензування 2023-12-31 19:26:16
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