Extremely slow processing deposits. Customer support, operations team and everyone else there does not respond to emails or answer the phone. Support line is busy 24 hours; the other lines go unanswered, or to voice mail, which is never returned. Totally unprofessional. I was so happy to finally get my money out with help of oliverramsdale [removed by editor] and deal with a company that values integrity.
I was warned earlier by my oldest son but I went on to put in 235500$ in total due to the persuasion and positive reviews I saw on here, never knew they don't express genuine experience.The deposit was easy but payouts never happened and no one is gonna listen or reply or talk to me after a total deposits of 235,550$ which was managed by my advisor, I asked to withdraw part for the profits after a month in December but thy never gave anything back, no withdraw, no capital no replies, I was ignored totally, I realized they are a scam and needed to find a way out, enquired till I got Oliverramsdale [removed by editor] and filed a case, he worked with evidence on my case and enforced refund of capital and all the capital was returned to me on Wednesday. Consider my experience with before you'd put in anything in , don't fall for them and if you've fallen, find a way out.
It took a while to dawn on me that Finaguide had done nothing with my $50k deposit but to spend it for themselves while deceiving me with manipulated figures. They convinced me to make further deposits which I did with $10k deposit. My account manager called in one day and asked if I wanted to partake in a bonus program hosted by Naga but I refused since the qualification for the bonus required making $100k deposit. At this point, I requested for withdrawal but they said they were out of liquidity and will process it shortly. The delay went on for months till i read of a cyberforensics expert Oliverramsdale [removed by editor] and immediately I sent a complaint mail to him. I got a correspondence from Naga and they opted to pay my money through any means of my choice. I supplied them with the details and my money was paid in full
When I was looking for a good broker, I considered my options and checked out all the competitive brokers. After careful consideration, I decided to go with brocprime because of their good reviews and a vast array of features but i got disappointed with the withdrawal process. I sent complaint to a charge back consultant via his mail: Oliverramsdale [removed by editor] They have been great and have given me fast order execution on every trade so far.
I'm here to issue a strong warning in the hopes that it will be sufficient to prevent someone from being a victim of these gang of crooks. Avoid investing! Never pay! I had two months of waiting for withdrawal. It was so bad, their support couldn't provide solution, i had to report to Oliverramsdale [removed by editor] and he got my account reviewed in 2 days. I received credit alert from them on the 30th of December with a compensation bonus of $40,000. I wish this platform could be as dependable and trustworthy but they are not.