I subscribed to VIP before I knew what it was and then I decided I don't want to pay for an app that tracks my TV watching. I tried to go cancel the VIP and there was something within the app that kept rerouting me back to the same page and not letting me cancel. I went through hell to try to email and cancel and finally I got through to someone who said he wasn't the one to email about it and now it's a year later and they're still taking my money.