They sold me Microsoft office but when I tried to activate it, it said the key had already been used. They took me around in circles trying to say it was my fault. They wouldn't give a refund and when I disputed it with my credit card company, they said that since I received the service (regardless of whether I received the product), the transaction is valid.
I ordered Microsoft office 2021 in July and got scammed. I'm dealing with the scam as we speak. We I try to activate the key, I get a message that the "product key has already been used".
When I tried to resolve this through their support department, they sent me around in circles try to troubleshoot their scam.