After paying, they increase the price and say the airline increased it for them. We paid it, but no tickets get issued in the next 6h so we have to book somewhere else, after calling travelfrom to cancel the order. Afterwards, they confirm the order. But, they booked the wrong flights, and after calling the airlines it turns out that the additional charge was not by the airline. Now we have useless flights, and they refuse to cancel them. Calling the helpdesk doesn't help, they cannot give us any information or forward us to a person that can help.