Thieves!!!!!
Can you please direct me to the correct number for submitting a complaint and getting help with retrieving my funds from my wallet st mycryptowallet - I have $5,000 missing and no one is replying to my messages - their not chat is useless and the ticket I created doesn’t exist very concerning I’m glad I hadn’t just sold bitcoin but $5,000 is a lot of money for me and it’s looking like it’s gone - this is basically theft and they have NO support - I emailed them 20 times in December with no response and now I finally withdrawing and it’s not processing still no response hence why I’m concerned as no one responded to 20 emails a month a go so....... please help me resolve this or at least shut them down they are thieves thank you
Actually zero stars but couldn’t do zero
Can you please direct me to the correct number for submitting a complaint and getting help with retrieving my funds from my wallet st mycryptowallet - I have $5,000 missing and no one is replying to my messages - their not chat is useless and the ticket I created doesn’t exist very concerning I’m glad I hadn’t just sold bitcoin but $5,000 is a lot of money for me and it’s looking like it’s gone - this is basically theft and they have NO support - I emailed them 20 times in December with no response and now I finally withdrawing and it’s not processing still no response hence why I’m concerned as no one responded to 20 emails a month a go so....... please help me resolve this or at least shut them down they are thieves thank you
There is no way to contact them - basically when you do they do not respond at all. It’s completely unacceptable especially for a company that is dealing with peoples money - there is no phone number and they do not respond to emails of which I have sent at least ten and not one response - I have been with them since they launched in 2017 and initially they were helpful however in the past few months being oct - dec 2020 zero response no help and I just went to login and now it says error fail and the site doesn’t exist this is robbery how do I get to my funds or sell if it’s time sensitive to the market price?? I cannot access my account at all and therefore cannot sell and even if I could I’m dubious I would even be able to [removed by editor] money - how can members get justice for this behaviour??