I regret signing up with this trade company in the first place. When they say they will notify you but don't, that's just dishonesty. I urge you to get in touch with tagsecltd[removed by editor] if you find yourself in a similar situation so you don't make the same error I did. They were quite beneficial in getting my money back. It is highly recommended that you utilize this chance to contact "their customer service and their extraordinary team."