I lost so much around November, their Support team never acknowledged or try to remediate the issue. I'm just glad to have contacted (̲W̲w̲w̲ ̲.̲ ̲V̲e̲c̲t̲r̲e̲n̲F̲u̲s̲s̲e̲r̲ ̲.̲ t̲e̲c̲H̲ ̲)̲ to report the issue, because they made sure I got everything back