I bought an XL hoodie for my boyfriend for Christmas. Every hoodie he wears is an XL and fits him perfectly, with the exception to this particular one. These do not fit as advertised. I emailed Fangamer on the 25th to exchange for a 2XL. After 4 days, they did not reply; so I sent them a 2nd email and I messaged them on twitter. Finally someone replies to me, but they say I would have to pay $20, which does not make sense to me because shipping on the original order was $12. I asked why is shipping more for an exchange, but they don't give me a clear answer and we go back and fourth for a whole day. I explained the hassle I went through to even get in contact with them, and I explained my confusion and frustration, but they never apologized or seemed to understand how I was feeling. I escalated the situation to Paypal, and I am still dealing with them.<br />
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Don't bother with this company, they will not help you out when you need it.
