Ultfone presents itself as a beacon of convenience, promising easy cancellations and early reminders for subscription renewals. Yet, behind this facade lies a company built on deception and malpractice. My experience with Ultfone was nothing short of a nightmare, revealing their true colours as a scamming entity preying on unsuspecting customers.<br />
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Their website boasts of flexible cancellation policies, stating that you can cancel anytime. However, this claim is a farce. Attempting to cancel my subscription led to a frustrating runaround, with Ultfone adamantly refusing to refund my money. Their terms and conditions, conveniently obscured on their website, reveal a labyrinth of loopholes designed to trap customers into paying for unwanted services.<br />
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Furthermore, Ultfone's so-called "early reminders" for subscription renewals are nothing but a sham. Instead of providing customers with the promised notice, they stealthily charge credit cards as soon as the renewal date arrives. This underhanded tactic is not only unethical but also potentially illegal, as it denies customers the mandated cooling-off period to reconsider their subscription.<br />
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In my case, not only did I never receive any reminder about my impending renewal, but Ultfone also callously refused to refund my money when I attempted to cancel on the very day of auto-renewal. Their excuse? A ludicrous claim of "system limitations," which is nothing more than a feeble attempt to justify their deceitful practices.<br />
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I urge every consumer, especially those in Australia and beyond, to steer clear of Ultfone. This company operates with blatant disregard for consumer rights and lacks any semblance of integrity. It's astounding that they continue to operate without facing legal repercussions.<br />
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The incompetence of their customer service team is equally appalling. After refusing to refund my hard-earned money, Ultfone had the audacity to offer me a free subscription as a resolution. This insulting gesture only serves to highlight their utter disregard for customer satisfaction.<br />
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Let this serve as a warning to anyone considering purchasing products from Ultfone: you will be ripped off, misled, and left empty-handed. Don't fall victim to their deceitful tactics. Join the chorus of dissatisfied customers and spread awareness of Ultfone's fraudulent practices. It's time to hold them accountable for their egregious actions and protect consumers from falling into their trap.
