since the begining they refuse to send the parts I payed for because they want proof of vin of the vehicle and they dont care about timing they just deny sending the parts I already paid, then they ask for extra money to change the parts I had already order. He denies sending the parts again asking for a reference of the extra payment after being impolite and rude, the guy who cailms to be named charles and manager hung up and canceled my order wasting 1 week of labor of my time and my client needs to wait another week to get his money back.