I bought a subscription because I wanted to delete about 12 thousand tweets. Their service simply did not work, and they refused to issue a refund to my credit card.
I tried deleting tweets via their WebUI, which worked only 20% of the time and was buggy and slow. So I decided to try their advanced upload option. That also was buggy and did not work at all. <br />
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In the past 3 days I have exchange 12 emails to their support team. Their support team responds with suggestions - I try their suggestions and still nothing works. I asked for a refund and they refused because I was able to delete some tweets (around 800). But I wanted to delete 12 thousand! And the reason I couldn't was because your service is broken!<br />
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If your service doesn't work for the whole reason it was created (to delete tweets) then you shouldn't be in business charging people.