I trusted the quality advertised on their website so I placed an order with them. The quality of the embroidery on the sweater I received was extremely far from the quality they advertised, and I was initially only offered a 10% refund, which would not have even covered what I paid for shipping. They then offered me a 20% refund. They also gave me the option to return the product for a full refund, though I would have to pay the postage, and I was not entirely sure that I would receive a full refund after sending it back.<br />
Overall I am disappointed in the website, and myself for not looking into it more before purchasing.