Bentzen is one of the most vile, dishonest people I have had the misfortune of having to deal with...
He has no knowledge of the Consumer Rights Act 2015 and therefore should not be allowed to trade online. I strongly recommend that you NEVER purchase anything from Bentzen's Emporium and advise others to do the same.<br />
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To cut a long story short, Bentzen lied several times and refused to refund me for a returned unopened item which arrived after the agreed delivery date. I received no updates for my late order and had to do all the chasing. When I informed Bentzen that I had to get the item from another online shop and would be returning the item he sent once received, he revealed his true colours...<br />
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He tried to play the innocent victim claiming he would report me to the Police etc., making laughable accusations and getting caught in his own web of lies.<br />
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He is incredibly unprofessional and underhanded and initially tried to refuse my return request. When I returned the item (tracked), he then tried to steal my £49.99!<br />
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In the end I had to take Bentzen to small claims court to receive a refund for the returned item (approx. 4 months), which was a complete waste of time and money.<br />
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I don't think I’m the first person Bentzen has tried to scam, and I definitely won’t be the last (see several dissolved Bentzen companies on .GOV Companies House)<br />
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Bentzen is an amoral disgusting individual and I implore you to spread the word and put this crook out of business for good!