I made the mistake of ordering a ring and specifically requested in writing I wanted 6 prongs on the ring.
For as long as it took and the constant updates of the progress of my ring. It arrived wrong!!!! Only 4 prongs, so I contacted Sateur and asked for a return label for either the ring to be fixed or a refund. They replied with 1 option, A credit with their company for a future purchase. Why would I buy from a company that instructed me on that they could/ would make the ring with 6 prongs by request. I requested, they did not do it, now won't refund my money???? This is a Scam if I have ever seen one. DO NOT BUY ANYTHING FROM SATEUR!!! They will not back up their merchandise once they have your money!!!