Is AiryCloth.com a Scam or Legit? | Website Review

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August 9, 2020

Airycloth.com is an online store that claims to be selling footwear, dresses and beauty accessories. It has consistently been among the most-searched websites on Scamadviser. Therefore, we have done an in-depth review of this website for the benefit of our users.

Website Information

Official Domain
airycloth.com

Registered on
2017-01-12

Location
Hong Kong

Owner
Not provided

Alexa Rank
57,802

Website Speed
Slow

Other Websites on Server
1 Other websites on this server
airydress.com

Airycloth.com has an Alexa rank of 57,802 which means it is considerably popular. A Slow website speed indicates a sub-optimal browsing experience. Though the domain has been registered in January 2017, traffic data shows that the website has only been active since mid-2019.

Airycloth sells mainly women’s clothing and has huge discounts of 65% to 85% off on its products. However, the original prices shown by Airycloth seem to be inflated. The same products are available on other Chinese retails sites such as Banggood and Aliexpress at lower prices.

The images on Airycloth also contain the watermark of Airydress, which is hosted on the same server as Airycloth and is completely identical.

Company Information

Email ID
Not provided

Phone Number
+85281924598
+8618916557122

Address

  1. 2/F, DAH SING LIFE BLDG, 99-105 DES VOEUX ROAD C, CENTRAL, HONG
  2. 66 AVENUE DES CHAMPS ELYSEES 75008 PARIS

Social Media Profiles

Twitter (Joined February 2017): https://twitter.com/airydeals
Facebook (Page created on 27 February 2017): https://www.facebook.com/airydeals/
Pinterest: https://pinterest.com/airydeals/
Instagram (First posted on 3 July, 2017): https://www.instagram.com/airydeals/

Scamadviser Verification

The Scamadviser page of Airycloth has not been claimed by the company.


The About Us page of Airycloth.com mentions that the company is registered in Hong Kong with warehouses in the United Kingdom, United States, Norway and Australia. 

On the Contact Us page, the company name is given as ZC Holding (HK) Limited along with two addresses - a Chinese address and a French address. Both of these have been stated as not being return addresses.  I could not verify whether the addresses are real or fake. There is a  phone number provided which shows up as ‘Vova’ when searched on TrueCaller.

The company ZC Holding (HK) Limited does seem to actually be registered in Hong Kong as there is registration information available online.

The Facebook page has also been verified as being owned by ZC Holding (HK) Limited. The phone number and address provided on the Facebook page are different from those given on the website. The phone number has the country code of China and is not verifiable on TrueCaller.

All social media profiles have been created in 2017. The Twitter profile has 0 tweets and the Facebook and Instagram pages have not been updated since early to mid 2019. The Facebook page is named Airydress, therefore it seems like Airycloth may be a secondary site. The purpose of having two identical websites is unknown.

User Reviews

The reviews for both airycloth.com and airydress.com are highly negative. Airycloth has a rating of 1.5/5 based on 52 reviews while airydress.com has a rating of 2,7/5 based on 1,481 reviews on TrustPilot. Therefore, there is a possibility that selling through the domain airycloth.com may be an attempt to escape the negative reviews accumulated by airydress.com 

Most of the complaints by customers are complaining about the low-quality of the delivered products, There is a general dissatisfaction among the customers that the quality of the items they received did not meet their expectations. Customers have also complained that they have not been able to contact the company to return the products and get a refund. Some customers of airycloth.com are also unhappy with the long delivery times.

Conclusion

There is an extremely high likelihood that Airycloth is a scam.

The website has a Trust Score of 1% on Scamadviser, which indicates that it is risky to shop on this website. You can know more about Airycloth’s Trust Score here.

Airycloth claims to have ‘flash sales’ which are always going on. Despite this, the prices of Airycloth seem higher than those of competitors. The same website is also operating on the domain airydress.com, which seems to be the original store. This could have been done to escape negative reviews. 

The parent company ZC Holding (HK) Limited does seem to be registered, but the contact details and address are unverifiable. The company claims to have warehouses all over the world. However, customers are still complaining about long delivery times.

The majority of the complaints are regarding the low quality of the products being delivered which are not as advertised. The large percentage of negative reviews suggests that most of the customers are unhappy with their experience with Airycloth. Therefore, it is advisable to avoid shopping on this website.

Learn More

Airycloth is one among countless e-commerce stores which put a low priority on customer service. It is important to exercise caution when shopping online to avoid losing your money or ending up unhappy with your purchase. To know more about how you can have a pleasant online shopping experience while ordering from Chinese ecommerce stores, read the article 7 Common Mistakes to Avoid with Chinese Stores.

Follow our social media channels for news about the latest scams and tips to stay safe online. We also invite you to join the growing community of scam fighters on our Facebook Group.


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This article has been written by a scam fighter volunteer. If you believe the article above contains inaccuracies or is missing relevant information, please contact Scamadviser.com using this form.

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