The Global Anti Scam Alliance and ScamAdviser analyzed 12.3 million domain names and discovered that some hosting companies, registrars (where you register a domain name), registries (the owners of extensions such as .com, .biz and .store) and countries seem to support scammers much more than others (see “About the Data” at the end of this article for more information).
Of the 12.3 million domains analyzed, the overall percentage of websites having a low Trust Score (below 20 on a scale from 1 to 100) has increased from last year’s 3% to this year’s 8.3%. This means you are almost 3 times more likely to come across an online scam this year than last.
Every website ever created has a domain name, and these domain names can only be acquired through domain registrars. Purchasing from them does not give you the ownership of the domain name, rather, you are only leasing it for the year you selected.
GoDaddy is the world’s largest domain registrar, and in line with the overall increase of low Trust Score websites, it also increased its share from hosting 3% last year to this year’s 7.5%. This, however, is still slightly less than the overall average and also below average of the largest 20 registrars by number of hosted domains.
Registrar | Hosted Domains | Low Score Domains | % Low Score Domains |
GoDaddy.com, LLC | 17,38,572 | 1,29,482 | 7.45% |
NAMECHEAP INC | 9,88,533 | 1,46,472 | 14.82% |
PDR Ltd. d/b/a PublicDomainRegistry.com | 3,44,767 | 28,749 | 8.34% |
NameSilo, LLC | 3,25,851 | 91,742 | 28.16% |
ABOVE.COM PTY LTD. | 2,03,141 | 6,982 | 3.44% |
Hosting Concepts B.V. d/b/a Registrar.eu | 1,63,929 | 23,920 | 14.59% |
Network Solutions, LLC | 1,55,651 | 469 | 0.30% |
ENOM, INC. | 1,36,609 | 3,994 | 2.92% |
Name.com, Inc. | 1,29,939 | 16,784 | 12.92% |
Google LLC | 1,24,278 | 5,125 | 4.12% |
Hostinger, UAB | 1,14,585 | 14,040 | 12.25% |
DYNADOT, LLC | 1,12,921 | 5,256 | 4.66% |
MarkMonitor, Inc. | 1,09,412 | 8,739 | 7.99% |
Wix.Com Ltd. | 1,04,081 | 953 | 0.92% |
GMO INTERNET, INC. | 95,904 | 8,849 | 9.23% |
Dynadot LLC | 94,440 | 9,710 | 10.28% |
Key-Systems GmbH | 91,647 | 4,631 | 5.05% |
Alibaba Cloud Computing Ltd. d/b/a HiChina (www.net.cn) | 91,598 | 58,393 | 63.75% |
REGRU-RU | 81,469 | 6,531 | 8.02% |
Alibaba Cloud Computing (Beijing) Co., Ltd. | 73,429 | 8,518 | 11.60% |
What’s alarming from the table above is the high percentage rate of low-score domains registered on Alibaba. Alibaba Cloud Computing Ltd has a huge 63.8% domains with low scores and is the highest among the top registrars by number of low scoring hosted domains. Collectively, Alibaba’s different entities will rank the 5th largest registrar by hosted domains but still remain first in hosting low-score domains among the largest 20.
Registrar | Hosted Domains | Low Score Domains | % Low Score Domains |
Alibaba Cloud Computing Ltd. d/b/a HiChina (www.net.cn) | 91,598 | 58,393 | 63.75% |
Alibaba Cloud Computing (Beijing) Co., Ltd. | 73,429 | 8,518 | 11.60% |
ALIBABA.COM SINGAPORE E-COMMERCE PRIVATE LIMITED | 59,267 | 18,764 | 31.66% |
Alibaba Cloud Computing Ltd. | 18,473 | 9,478 | 51.31% |
Total | 2,42,767 | 95,153 | 39.20% |
This may be due to the very high internet traffic just from the Chinese market alone affected by the undelivered or fake products originating from Mainland China. Likewise, American based companies like NameSilo (28.2%) and NameCheap (14.8%) also do not score well.
If we look at the registrars with the lowest average Trust Score, not surprisingly, we will find several repeaters in Shanghai Meicheng, and smaller NameSilo LLC entities. Shanghai Meicheng has a disproportionate number of hosted domains for its very low average Trust Score of 1.3, meanwhile several smaller NameSilo LLC entities appear considering that a NameSilo entity exists as the 4th largest albeit 2nd worst registrar of the 20 largest registrars.
Registrar | Average Score | Domains hosted |
shanghai meicheng technology information development co ltd | 1 | 4,209 |
NameSilo,LLC | 4 | 29 |
FE-SU | 6 | 46 |
22net,Inc. | 6 | 345 |
Hong Kong Juming Network Technology Co. , Ltd | 7 | 6 |
CHENGDU WEST DIMENSION DIGITAL TECHNOLOGY CO., LTD. | 8 | 6 |
Xiamen Nawang Technology Co., Ltd | 8 | 2,596 |
Namesilo, LLC | 11 | 10 |
To enable businesses to make their websites accessible to the internet, an Internet Service Provider (ISP) is needed. This year’s largest “hosting” company is CloudFlare with over 2.9 million websites but 7.7% of those having a low Trust Score[1]. Despite this being lower than the overall average, CloudFlare has doubled last year’s ratio of 3.7%.
Nevertheless, among the companies from the top 10 highest hosted domains, Namecheap still has the most substandard performance. Of its 340,095 websites analyzed, 22.95% have a Trust Score lower than 20. This is a 30% increase than last year’s already 17.6%. On the other hand, Bodis and Sedo have the best performance with only 2% and 2.3% scammy websites.
ISP | Hosted Domains | Low Score Domains | % Low Score Domains |
CloudFlare Inc. | 29,79,942 | 2,29,755 | 7.71% |
Shopify Inc. | 6,39,126 | 38,757 | 6.06% |
Google LLC | 5,84,301 | 21,443 | 3.67% |
Amazon Technologies Inc. | 3,46,704 | 25,352 | 7.31% |
Namecheap Inc. | 3,40,095 | 78,048 | 22.95% |
Amazon.com Inc. | 3,28,771 | 13,755 | 4.18% |
Bodis LLC | 3,27,239 | 6,514 | 1.99% |
Sedo GmbH | 2,71,089 | 6,156 | 2.27% |
GoDaddy.com LLC | 2,48,054 | 10,105 | 4.07% |
Hostinger International Limited | 2,33,349 | 22,867 | 9.80% |
The table below shows the 10 companies with the lowest average score but without the reach of the largest companies above. However, looking a little down the line at the 18th position it is notable that Saibo Hongkong Co. Limited is the worst performer with an above average hosted reach, but having only an average Trust Score of 5 for its 12,532 websites hosted.
ISP | Average Score | Domains hosted |
YunDC | 1 | 75 |
Veraton Projects Ltd. | 1 | 10 |
Sistema Internet Services Limited | 1 | 8 |
Tong Yuan | 1 | 235 |
Bingchang Zhou | 1 | 285 |
RoyaleHosting BV | 1 | 41 |
Hostus Lon01 Net | 3 | 434 |
Viter Evgeniy Vasilevich | 3 | 36 |
Kaifeng Guochao E-Commerce Co.Ltd. | 4 | 1,152 |
ServeByte Ltd | 4 | 44 |
Saibo Hongkong Co. Limited | 5 | 11,963 |
To register a domain, you need to work with registrars that sell domain names to the public. The registrars then work with registries to acquire available domain names for individuals and companies to use. The registry manages the data for the specific domain endings under its authority.
Everyone’s favorite “.com” extension is still the most used with 6.2 million websites but 9.2% of them have low scores of less than 20. This is more than a twofold increase in last year’s result and slightly above the overall percentage.
However, 5 more registries stand out, and not in a positive way. The registries are: 1) “.xyz”, 2) “.shop”, 3) “.top”, 4) “.site” and 5) “.online”. “.top” takes home the lead with a whopping 42% of low Trust Score domains. This means that out of the 137,133 domains hosted, there is almost half the chance that they are malicious.
Registry | Hosted Domains | Low Score Domains | % Low Score Domains |
com | 62,45,515 | 5,74,014 | 9.19% |
net | 4,08,721 | 22,104 | 5.41% |
org | 3,28,350 | 12,930 | 3.94% |
xyz | 2,45,759 | 57,357 | 23.34% |
tk | 2,43,274 | 2,741 | 1.13% |
co.uk | 2,25,008 | 2,574 | 1.14% |
cn | 2,13,081 | 2,834 | 1.33% |
ru | 1,94,183 | 15,012 | 7.73% |
de | 1,72,590 | 750 | 0.44% |
shop | 1,59,106 | 46,661 | 29.33% |
com.au | 1,51,730 | 212 | 0.14% |
com.br | 1,47,860 | 3,434 | 2.32% |
top | 1,37,133 | 57,584 | 41.99% |
in | 1,20,458 | 7,215 | 5.99% |
co | 1,15,210 | 7,698 | 6.68% |
nl | 1,12,290 | 763 | 0.68% |
online | 1,06,888 | 26,016 | 24.34% |
info | 91,758 | 11,302 | 12.32% |
site | 88,791 | 23,210 | 26.14% |
cf | 85,249 | 3,265 | 3.83% |
Given the rate of its total domains vs. the count of the low score domains, it comes to no surprise that “.top” is again part of the list of lowest average score. Other notable registries are “.space” and “.fun” both hosting above average domains but having below average scores. Prices of these registries at Namecheap.com (one of the registrars with the highest hosted domains) are on sale and you can get them for less than $1.99 for a year’s registration.
Registry | Average Score | Hosted Domains |
beauty | 36 | 556 |
day | 37 | 215 |
autos | 37 | 207 |
tr | 37 | 461 |
nf | 39 | 329 |
quest | 39 | 4,738 |
ltd | 40 | 5,062 |
space | 41 | 29,763 |
hair | 41 | 421 |
fun | 41 | 25,793 |
sbs | 41 | 3,041 |
makeup | 42 | 130 |
click | 42 | 6,991 |
top | 42 | 1,37,111 |
As we come to the geographical location of these online entities, it should be well noted that there can be several reasons and themes as to why these countries perform poorly – from selling counterfeit items, to failure of delivery, to cryptocurrency and other financial scams.
The country that serves most websites is the United States with a massive total of 6.7 million websites, out of which 9% are considered low-score, which is slightly above the overall percentage. The United States however cannot escape the increasing trend of scammy websites, having only 3.8% last year, which is more than a twofold jump.
Overall, the countries with the highest growth of online scams seems to be Russia and Hong Kong, both with a threefold increase of low-score domains compared to last year’s data. Hong Kong however wins the highest hosted ratio of low score domains with 26%.
Country | Hosted Domains | Low Score Domains | % Low Score Domains |
United States | 67,60,230 | 6,12,291 | 9.06% |
Germany | 8,37,493 | 46,875 | 5.60% |
Canada | 7,48,696 | 47,731 | 6.38% |
Netherlands | 4,57,086 | 32,682 | 7.15% |
Singapore | 3,44,059 | 28,317 | 8.23% |
United Kingdom | 2,82,021 | 14,868 | 5.27% |
Hong Kong | 2,73,324 | 71,127 | 26.02% |
Columbia | 2,39,345 | 13,867 | 5.79% |
France | 2,03,107 | 13,935 | 6.86% |
Russian Federation | 1,84,682 | 29,628 | 16.04% |
If you look at the countries which, on average, have the lowest Trust Scores, you would see the majority are classified by the IMF as developing countries[2]. With this observation, Luxembourg stands out as a developed country hosting the lowest average score of 30. This may have been brought about the boom in cryptocurrency and other online investments fraud attempts[3].
More notable countries on the lower score spectrum can be seen at 14th Hong Kong , 20th Finland, 23rd Singapore, 26th Canada, and 29th Russia. These countries are host to around 1.6 million websites between them but none of them have an average score of above 70. In contrast, the overall average is 85, while each country hosts an average of only 57 thousand websites.
Country | Average Score | Domains hosted |
Belize | 29 | 4,603 |
Luxembourg | 30 | 8,130 |
Seychelles | 31 | 929 |
Guadeloupe | 31 | 15 |
Ecuador | 34 | 286 |
Panama | 35 | 1,251 |
Nicaragua | 36 | 142 |
Guatemala | 37 | 139 |
Senegal | 43 | 46 |
Honduras | 45 | 243 |
Hong Kong | 53 | 2,73,423 |
Finland | 64 | 40,814 |
Singapore | 66 | 3,44,009 |
Canada | 67 | 7,48,616 |
Russian Federation (the) | 70 | 1,84,681 |
Untrusty websites are now creeping into previously trusty entities, showing that fraudsters worldwide are becoming bolder, better, and, very likely, richer. This year’s data shows the clear increase in untrustworthy websites, making everyone three times more likely to be scammed than last year.
To find answers, GASA is organizing the Global Anti Scam Summit bringing together governments, consumer & financial authorities, law enforcement, Internet Service Providers, and cybersecurity organizations to share knowledge and insights on fighting online scams and define concrete actions to combat online fraud more effectively and efficiently.
More than 4 million consumers check ScamAdviser every month and add more than 1 million new websites to its database. Since 2012, ScamAdviser has been developing an algorithm which gives every domain a Trust Score based on 40 different data sources.
ScamAdviser does not crawl the entire web. The data analysis is based on 12.3 million domains scanned at the request of consumers or businesses from August 1, 2021 to July 31, 2022. A domain with a Trust Score of 100 is very, very likely legit. A domain that scores a 1 is very, very likely a scam. The overall average Trust Score of the covered data is 85 and with 8.3% of all sites have Trust Scores less than 20.
[1] Cloudflare is actually not so much a hosting provider but a content delivery network and DDoS mitigation company. It primarily acts as a reverse proxy between a website's visitor and the Cloudflare customer's hosting provider. As a result, it “sits” between the end-user and the actual hosting company.
[2] https://www.worlddata.info/developing-countries.php
[3] https://cecluxembourg.lu/subjects/fraud/?lang=en
The data analysis was done by Arthur.
Have you fallen for a hoax, bought a fake product? Report the site and warn others!
As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu
So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking. If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller. The condition of the item was misrepresented on the product page. This could be the