ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ

Мы разработали очень сложный алгоритм, который автоматически сканирует сайт на предмет его подлинности, анализируя различные факторы, такие как техническая настройки сайта, отзывы клиентов в сети (как положительные, так и отрицательные отзывы), пытаясь определить фактическое местонахождение компании, качество или отсутствие контактных данных и много других факторов.

Инструкции о том, как добавить нашу печать доверия, можно найти на этой странице.

Мы понимаем, что наш показатель доверия Скамадвайзер не является совершенным. Если у вас есть ощущение, что мы не дали вашему сайту правильный рейтинг доверия (только некоторые получают 100), пожалуйста, свяжитесь с нами.

Нас часто спрашивают, нарушает ли отображение информации о доменном имени европейское законодательство о конфиденциальности данных GDPR (Privacy). 

Мы связались с юрисконсультом, и она дала нам следующий ответ:

"URL-адреса или доменные имена являются общедоступными данными. GDPR защищает обработку персональных данных. Доменные имена не считаются персональными данными, поэтому показатель ВВП не применяется".

Скамадвайзер был приобретен Ecommerce Operations в попытке сделать онлайн-покупки более безопасными для всех.

Нам всегда очень жаль слышать, что вы попали на аферу сайта. Если вы хотите сообщить о веб-сайте, воспользуйтесь нашей поисковой системой в верхней части страницы, чтобы найти сайт и оставить отзыв, таким образом, вы поможете другим не попадать на мошенничества! Вы также можете Сообщить о Мошенничестве, если хотите поделиться своей полной историей.

Пожалуйста, свяжитесь с компанией, через которую Вы заплатили (ПейПел, Адиен, Ингенико и др.), и объясните, что Вас обманул ненадежный сайт и попросите их вернуть сумму, которую Вы заплатили.

Вы можете получить помощь и советы от своего банка, если это необходимо.

Если вы оплатили с помощью кредитной карты - позвоните в свой банк и попросите начать процесс «возвращения средств», поскольку вы были объектом мошенничества.

Кроме того, оставьте отзыв на Скамадвайзер об этом веб-сайте, таким образом вы поможете другим не наткнуться на мошенничества!

Рады это слышать! Вы можете оставить нам отзыв в Facebook и на нашей странице Скамадвайзер. Спасибо!

Нет! Наш рейтинг несет совещательный принцип. Нормальный здравый смысл должен преобладать. Мы стараемся обеспечить точный и измеренный рейтинг, но вы также должны понимать, что компании могут менять собственные действия, выйти из бизнеса или использовать усовершенствованные техники, чтобы притвориться или прикрыть свою истинную идентичность. Мы не можем сообщать о каждом сайт каждый раз когда в нем что-то меняется ... (это пока).

Вам решать! Мы оцениваем сайты на основе более чем 40 различных критериев. Некоторые из которых вам не по душе. Например, если сайт с расширением ".co.uk" на самом деле базируется в Китае, - если вам это не важно, хорошо. Рейтинг риска действительно существует как совещательный критерий.

Иногда проверка сайта может занять некоторое время. Хотя мы стараемся сделать все возможное для того, чтобы вещи были стремительными ... мы должны проверить многие вещи и связаться с некоторыми третьими сторонами, некоторые из которых могут быть в зарубежных странах. Мы хотим предоставить точный рейтинг, и это может занять некоторое время. Хотя это может быть минутой вашего драгоценного времени ... преимущества могут быть больше, если мы убережем вас от заказа на поддельном сайте!

If you want to adjust the subscription plan, there are two following methods:

Go to 'Settings' in the ScamAdviser app, click 'Manage Subscription', and then go to the App Store to adjust the subscription plan.
Go directly to 'Account' > 'Subscriptions' > 'ScamAdviser' in the App Store to adjust the subscription plan.

Based on the term of use of the App store, if you choose to upgrade when adjusting the plan (such as upgrading from "Monthly Plan" to "Yearly Plan"), the change will take effect immediately; if you choose to downgrade when adjusting the plan (such as upgrading from "Yearly Plan" downgraded to "Monthly Plan"), the change will not be displayed until the end of the original current subscription service period.

According to the terms of the App Store, the subscription will automatically renew unless you cancel it during the free trial period.
If you want to apply for a refund, please apply to https://reportaproblem.apple.com.

Our subscription is provided by the App Store.
If you want to cancel the subscription, please refer to the following steps:

Enter iOS Settings -> Tap your name -> Subscriptions.
Find ScamAdviser Premium Plan -> Tap Cancel subscription.

According to the terms of the App Store, the subscription will automatically renew unless you cancel it during the free trial period.
If you want to apply for a refund, please apply to https://reportaproblem.apple.com.

We uses VPN to automatically check whether the websites you visit and the domains connected to apps on your phone are risky.
When a suspicious website is found, we will remind you through push notifications in real-time

Please upgrade your ScamAdviser App to the latest version before you can start using it. If you are a Premium subscriber, please open the ScamAdviser App > Turn on the switch fot Auto Protection to check if it is enabled.

If you have not yet add VPN configurations, allow it when you turn on the switch fot Auto Protection, and then follow the system instruction to activate Auto Protection.

We understood the risk you're worrying about, we ask for your permissions just to provide a better function for our user.

1. VPN configurations is needed to check whether the websites you visit and the domains connected to apps on your phone are risky.
2. Notification permission is needed for sending timely alert whena suspecious website is detected.

ScamAdviser uses a special algorithm to assess websites and assigns them to one of five risk levels based on their score:
1 to 20 - Very likely Unsafe: Websites in this range have a high risk of being malicious or untrustworthy. They may contain malware, phishing and scams. Please exercise extreme caution and avoid entering any personal information.

21 to 40 - Likely Unsafe: Although less risky than the previous category, you should still be careful with websites in this category. They may contain questionable offerings or practices, so be careful when downloading files or carrying out transactions.

41 to 60 - Caution Recommended: Websites in this category are not considered particularly safe or dangerous. Further research may be necessary before relying on it.

61 to 80 - Likely Safe: Websites with scores in this range are generally considered okay. They do not have a bad reputation. Caution is always advised, however, especially when you need to provide sensitive (payment) information.

81 to 100 - Very Likely Safe: Websites at this top level are considered very reliable and trustworthy. They usually belong to recognized organizations or established companies.

ScamAdviser sends notifications for websites categorized under Likely Unsafe, or Very Likely Unsafe levels, which we consider needing caution.

If you receive a notification, we recommend leaving the site immediately and refraining from sharing personal information

We check sites that you're actively visiting, as well as sites that the app is connected to in the foreground and background, so the total number of checks will exceed the number of sites you've viewed

We do not store or use your browsing history and personal data

The Trust Score also partly takes into account information whose accuracy cannot be directly verified by us, e.g. user ratings. If you have the feeling we have not given your website the right Trust Score (only a few websites have a perfect score of 100) and/or that certain user reviews submitted on our website are incorrect, please feel free to contact us.

If you want to cancel the subscription, please follow the instruction below to cancel the subscription:
1. Enter Google Play and switch to the account you used to subscribe ScamAdviser Premium plan.
2. Tap "Account".
3. Find "ScamAdviser Premium" in "Subscriptions" and click "Cancel".

According to the Google policy, the subscription will automatically renew unless you initiative cancel it during the free trial period. If you want to apply for a refund, please send us an email and provide us your order number which begins with "GPA."

According to the Google policy, the subscription will automatically renew unless you initiative cancels it during the free trial period.
If you want to apply for a refund, please send us an E-mail and offer us your order number which begins with "GPA".

Because our subscription is provided by Google, if you want to use ScamAdviser Premium on your new phone, please log in to your google play account on it, and subscription will synchronize.

Because our subscription is provided by Google, so please make sure you have logged in the correct Google account on your phone, and tap "Subscribe" in the ScamAdviser app, then the subscription will synchronize. If it still doesn't synchronize, please try to uninstall ScamAdviser and re-install it later.

App Store and Google Play are based on different systems and we provide different functions between two versions, so users can't transfer the subscription between two systems.
If you want to apply for a refund, please send us an Email and provide us your order number which begins with "GPA."

We uses VPN to automatically check whether the websites you visit and the domains connected to apps on your phone are risky.
When a suspicious website is found, we will remind you through push notifications in real-time

Please upgrade your ScamAdviser App to the latest version before you can start using it. If you are a Premium subscriber, please open the ScamAdviser App > Turn on the switch fot Auto Protection to check if it is enabled.

If you have not yet add VPN configurations, allow it when you turn on the switch fot Auto Protection, and then follow the system instruction to activate Auto Protection.

We understood the risk you're worrying about, we ask for your permissions just to provide a better function for our user.

1. VPN configurations is needed to check whether the websites you visit and the domains connected to apps on your phone are risky.
2. Notification permission is needed for sending timely alert whena suspecious website is detected.

ScamAdviser uses a special algorithm to assess websites and assigns them to one of five risk levels based on their score:
1 to 20 - Very likely Unsafe: Websites in this range have a high risk of being malicious or untrustworthy. They may contain malware, phishing and scams. Please exercise extreme caution and avoid entering any personal information.

21 to 40 - Likely Unsafe: Although less risky than the previous category, you should still be careful with websites in this category. They may contain questionable offerings or practices, so be careful when downloading files or carrying out transactions.

41 to 60 - Caution Recommended: Websites in this category are not considered particularly safe or dangerous. Further research may be necessary before relying on it.

61 to 80 - Likely Safe: Websites with scores in this range are generally considered okay. They do not have a bad reputation. Caution is always advised, however, especially when you need to provide sensitive (payment) information.

81 to 100 - Very Likely Safe: Websites at this top level are considered very reliable and trustworthy. They usually belong to recognized organizations or established companies.

ScamAdviser sends notifications for websites categorized under Likely Unsafe, or Very Likely Unsafe levels, which we consider needing caution.

If you receive a notification, we recommend leaving the site immediately and refraining from sharing personal information

We check sites that you're actively visiting, as well as sites that the app is connected to in the foreground and background, so the total number of checks will exceed the number of sites you've viewed

We do not store or use your browsing history and personal data

The Trust Score also partly takes into account information whose accuracy cannot be directly verified by us, e.g. user ratings. If you have the feeling we have not given your website the right Trust Score (only a few websites have a perfect score of 100) and/or that certain user reviews submitted on our website are incorrect, please feel free to contact us.