Several minutes after placing my order, I asked via Live Chat to change the chosen color of the item I ordered, and I only got a response many hours later. They said they would make the change to order. Next day, I checked the order details to notice nothing changed, so I emailed to remind them. It took them 3 days to return an email in which they said the item was shipped and they couldn't make the change. However, I didn't receive confirmation email and tracking number; the order still reads "You’ll receive an email when your order is ready."<br />
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Wellbots's service is full of lies. Their live chat window boasts of "typically reply within minutes." My experience is they typically ignore you, and occasionally they reply after half a day.<br />
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Avoid Wellbots. Eventually, the meager discount you get from Wellbots comes at a huge emotional cost.
Дата отзыва 2023-08-28 17:12:31
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