Their website has a section of FAQs that states: "No fee on withdrawals"
But after compounding a deposit a few times, I wanted to do a withdrawal and start again to continue the process. After seeing the withdrawal in "Pending" status for several hours, I asked the in Support Chat how long it would take - they the told me there was a "mining fee" that must be paid before the withdrawal would take place. I asked where this fee was documented and was told it was "confidential"<br />
I complained that this is bad business, but they do not care and will not escalate the situation to an Admin, Supervisor, Manager, etc. I have lost my money - STAY AWAY FROM THEM.
Дата отзыва 2023-04-28 22:57:59
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