Отчет о злоупотреблении
Благодарим. Мы стараемся обработать все заявки в течение 2 рабочих дней.
I purchased a tickets from there website traveling from Dubai to Kuwait this was on Oct 2020 the flight had a transit in Jordan, however when i reach the counter of Jordanian airline the rejected my travel because Jordan not allow transit, and they
informed my that the travel agent (mytickets) should tell you the regulation not only just sell you a tickets, from Dubai Airport I tried to call Mytichets office after long time from my try's lady from customer service answered me and she was so rude and she was unable to help me, i knew at that moment i will not get this flight, so i asked her i need a refund she asked me to login in website and file request, then she hang-up the phone, i file a refund request after few weeks they replay to my email that they will refund 770 AED from total 2790 AED, the funny thing they asked me if i approve for that amount or no, so i had no option only to approve (heir form the Deville ...) since Oct 2020 till today 1st March even the Heir i mean the 770 refund i didn't get<br />
bottom line they take only money no service no follow-up no refund<br />
all emails, transaction reference, refund requested available upon requested
Дата отзыва 2021-03-01 13:33:40