Отчет о злоупотреблении
Благодарим. Мы стараемся обработать все заявки в течение 2 рабочих дней.
On Sept. 1st I ordered 2 GE water filters, I did receive a confirmation that my order was received and was given a order # and a link( which I was supposed to download BUT DID NOT) the link was supposed to give me tracking info. Getting suspicious,
I further checked the site and saw that it was a possible SCAM site, so I called my bank on 9/15 and gave them the info, ironically on 9/16 they sent me an e-mail advising me they were notified by my bank and saying oh the order is now in NY and asking me to call the bank and cancel my fraud report, WHICH I DID NOT DO, today the order arrived and I attempted to put the water filter in, although the packaging looked legitimate even having the GE instructions inside, the water filter was not recognized by my refrigerator, an ERROR message appeared, I put the original filter back in and the error went away. In examining and comparing the real filter to the one they sent, the original filter weighed a lot more, and there was a scripted identifying # on the original filter and the two I received did not have this. I called GE where I purchased my appliance and based on what I told them, they told me to go to a legitimate store like Home Depot or Lowes or order directly from GE and to let my bank know that although I did get my order, the merchandise was fake/knock off water filters.
Дата отзыва 2024-09-17 21:45:39
