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I order t shirts that were supposed to be organic cotton. After a month the items had not even been shipped, not a label printed. It took multiple emails to get a response from the company. They promised to expedite the order and send me a gift for
the trouble. I could see a shipping label had been created but after 2 weeks from the label being created it had still not been given to the carrier. I then opened my credit card statement and noticed they charged me the day of the order. I emailed the company about the product still not being shipped and disputed the charges with my credit card company. Within a week of disputing the charges the shirts finally shipped. When I received them they were not organic cotton just a basic gildan t shirt company. I email them again about the false website description. I never heard a response. My credit card company also never heard a response from them and settled the dispute in my favor. I'm really baffled at this because I ordered a t shirt that I love and is 60 % organic cotton and the rest recycled cotton from this store several years ago and had no complaints. I wonder if this is a false duplicate site or under new ownership. I would never order from them again.
Дата отзыва 2024-09-13 01:03:34