Отчет о злоупотреблении
Благодарим. Мы стараемся обработать все заявки в течение 2 рабочих дней.
Through the company's website, I made a transaction designated as a Trade-in. I sent my Sony 35mm 1.8 lens by mail to MPB. In return, I received a Canon EF 35mm f/1.4 L USM lens.
My Sony lens was rated by the site as being in Excellent condition
and valued at €225. Despite this being much lower than the average market price, I agreed to it because the lens offered to me as part of the Trade-in was of sufficient value to me, even with an additional payment of €189, which I made.<br />
<br />
The Canon lens was rated as Heavily Used by MPB. The description indicated that this rating concerned only external features and did not affect the lens's functionality. However, the lens glass was damaged when I received it.<br />
<br />
The lens I received had significant moisture and haze in its optics, a defect not disclosed in the advertisement.<br />
<br />
I filed a complaint with MPB to cancel the transaction due to their error. I requested to return the damaged Canon lens and get back my Sony lens along with the additional €189 payment I made.<br />
<br />
MPB refused to return my Sony lens, claiming the trade-in procedure consists of two separate transactions: selling my lens to them and buying a lens from their website. They offered me a refund of €414 (the valuation of my Sony lens plus the €189 I paid) if I cancel the deal.<br />
<br />
The trade-in of this company is a scam, and nowhere in its process is it stated that it is impossible to return your lens in case of problems with the one they provide on their part. Even though you lose money, they will earn it by reselling your equipment.
Дата отзыва 2024-06-21 16:03:44