Отчет о злоупотреблении
Благодарим. Мы стараемся обработать все заявки в течение 2 рабочих дней.
I purchased Carote pots and pans on December 1st 2023 as a christmas gift for myself.
But this company hadn’t sent me any information for 3weeks. So I had started contacting them so many times. And I finally received the items more than a month
later. Didn’t make Christmas or even new year. I was disappointed with the Huge delay. But more to came. The box which I received was a dirty nasty box. It didn’t look like new pots and pans sent in there at all. But I still had a hope until I opened it. But My hope totally got disappeared when I opened it. <br />
Pots and pans were put directly in the dirty box AND those items are fake but also got damaged.<br />
There are no Carote logos on the all pans and pots. Items were Totally different as advertised.<br />
So I’ve restarted contacting them about horrible items. I requested refunds but they didn’t accept it for long time. But they should have refunded my money. I pushed them strongly to refund.<br />
And they said we will accept your request but you have to return the items with tracking number and the expense is on me.<br />
We will refund you After we received the items.<br />
I was like what!!!!!!!?<br />
There isn’t any fault for my side but they said pay the postage to me. What a ridiculous company.<br />
I’ve asking them why I have to pay the shipping fee. And still waiting for their response.<br />
<br />
Stop scamming people Tomtop.<br />
Stop selling fake items as genuine, as original <br />
Refund us immediately.<br />
<br />
If you don’t take responsibility for this.<br />
We will correct the people who were scammed by TOMTOP and will sue Tomtop all together.<br />
<br />
Hope we could have solved this issue sooner
Дата отзыва 2024-02-17 22:44:55