Отчет о злоупотреблении
Благодарим. Мы стараемся обработать все заявки в течение 2 рабочих дней.
Do not deal with this company. They will send your order and its package severely damaged and they will not send the item you ordered and paid for. You will never get a refund from them and if you try, they will first offer you a tiny fraction of
the money you paid them and ask you to keep the damaged item. If you refuse, you will have to fight them for your rights to a refund, which, in the end, they may offer you (then retract the offer). They will even agree to a refund but give a list of impossible conditions you must fulfill to get it and even if you are located overseas from them, you must pay for the return shipping (in my case, Australia to China) and the item and its packaging has to arrive in new condition (impossible when it is already damaged), plus other impossible conditions. Despite 34 exchanged emails with them, they have not shown any desire to set the problem right to compensate for their errors. I believe this company are not legitimate, or, at the very least, they are completely dishonest & I also suspect that, if an item was sent back to them this way, they would still not refund the money but would forward the parcel on to the next unsuspecting customer, doing the same thing to them, or perhaps even suggest that they never received the parcel.
Дата отзыва 2023-10-24 23:29:33