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Ich habe die Annahme von mangelhaften Reifen mit braunen Reifenflanken verweigert und mir wurden 60 Euro von der Kaufsumme als Rücksendekosten abgezogen. Ich habe kein Foto gemacht, aber der Paketdienstleister. Der Kundenservice ist unterirdisch. Mit Si
Ich habe die Annahme von mangelhaften Reifen mit braunen Reifenflanken verweigert und mir wurden 60 Euro von der Kaufsumme als Rücksendekosten abgezogen. Ich habe kein Foto gemacht, aber der Paketdienstleister. Der Kundenservice ist unterirdisch.
Data recenziei 2024-10-03 15:25:47
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0
Raportați abuzul de recenzie
Vă mulțumim. Ne străduim să procesăm toate rapoartele în termen de 2 zile lucrătoare.
Bad seller
Parts don't fit. Seller doesn't take their faulty products bad. It is hard to reach someone there. The products are worst quality and you do not get service afterwards.
Do not throw away your money.
Do not throw away your money.
Data recenziei 2021-03-23 18:04:13
Informați-ne dacă această recenzie este falsă, conține un limbaj ofensator sau nu respectă celelalte standarde de recenzie.
Vă rugăm să vă autentificați sau înregistrați ca să puteți vota
0
Răspuns de la MagnaTuning
Hello,
We have identified your order back from 2021. Even then, we regretted that your experience was not fully positive.
We have checked the pictures you have sent us and we could not identify issues with the parts - but your body shop clearly did not have experience or qualification to mount aftermarket parts on cars. We have also provided to you pictures of multiple customer cars of us with the very same parts mounted without any issues.
We offered to you also the possibility to return the parts to us within 14 days, in case you did not like them for some reason or you could not find a proper body shop for mounting. We have replied to all of your emails in timely fashion.
We hope that after all you have managed to mount the parts and your car to have the awesome new look by now.
Sincerely,
We have identified your order back from 2021. Even then, we regretted that your experience was not fully positive.
We have checked the pictures you have sent us and we could not identify issues with the parts - but your body shop clearly did not have experience or qualification to mount aftermarket parts on cars. We have also provided to you pictures of multiple customer cars of us with the very same parts mounted without any issues.
We offered to you also the possibility to return the parts to us within 14 days, in case you did not like them for some reason or you could not find a proper body shop for mounting. We have replied to all of your emails in timely fashion.
We hope that after all you have managed to mount the parts and your car to have the awesome new look by now.
Sincerely,
Dată 2024-09-01 10:33:53
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