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Ordered 2 pairs of shoes and they sent the wrong size. I let them know and they sent me this reply. We appreciate your support and the pictures.
However, upon inspection by our warehouse, the item dispatched to you aligns with your original order.
<br />
We regret any inconvenience caused by the product not fitting. <br />
Could you consider transferring them to another individual? <br />
If you want a full refund, you have to send the item back to one of our warehouses which is in China without any shipping fees covered.<br />
But we really want to help you.<br />
May we refund you 11 USD as compensation for this situation?<br />
Please advise.
Data recenziei 2024-09-25 00:33:41