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I was very excited to purchase two rings from this "company". However I received rings that were not the correct size. When I reached out to "customer service" to exhange the rings for the correct sizes? they first took 12 days to respond, and when
they did they claimed they did not receive my original email. Then they offered me a "deal" to keep the rings I purchased (that were the incorrect sizes) and they would give me 55% off to reorder the correct sizes. When I said that was unacceptable, they then offered the same deal, but instead of 55% off, to pay $50 for each ring. Again, not what I wanted, and more money out of my pocket. The lack of customer service is something I have never experienced with any company. Do not purchase anything from this company. Instead you should check put OBJKTS Jewelry or Maxine Jewelry.
Data recenziei 2024-07-30 04:51:07