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I purchased five Turkish airlines tickets in February. I accidentally entered my name instead of my son’s name. promptly I’ve contacted oojo[removed by editor] and representative Kumkum advised me to buy another ticket with the correct name. I
did that and the previous (one out of five) wrong reservation was cancelled. I then requested a refund from oojo, they said they no longer have my money and I need to request it from Turkish airlines. I got an email with an approved code for a refund from TA but because oojo[removed by editor] bought it with its own credit card, TA needs oojo’s permission to wire the refund directly to my bank account. All I need from oojo is to write an email to Turkish Airlines stating that they agree to that. It’s been October and no result. The representatives and like Mahaelani keep saying that someone from their accounting department will get back to me. I’m feed up and filing a court complaint next week
Data recenziei 2023-10-19 15:21:07