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Ordered expensive LED tail lamps for my VW Touareg at the end of 2022. They were defective and did not work. After considering the expensive return charges by mail service from US to Australia, MARS decided to refund the money and they said they
processed the refund. Did not receive the refund. Initial email came with a response that they will check with accounting, and later emails, messages, etc. went to deaf ears. No replies and no updates.<br />
Very unreliable and maintains poor post-sales customer service.
Data do comentário 2023-05-16 05:20:18