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Purchased an iPhone battery case. Told lifetime warranty. Within 2 weeks I received an error message "device not compatible" and I could no longer charge my phone or battery case. I contacted RLX and they said yes Lifetime warranty but you must pay
$30 each and every time you have a warranty issue. This was NOT told to me upon purchase, I was only told just "contact us and it will be replaced for free for life" $30 is not free and seeing as it was defective within the first 30 days it should be replaced without having to pay ANYTHING. And when I questioned them via "contact me" I was told it was not the company I was contacting but it was a Separate WARRANTY company. There is NO CONTACT information for the actual company. STAY AWAY FROM THIS COMPANY AND PRODUCTS
Data do comentário 2023-04-05 08:31:33