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Dodge parts list (and competitor’s) show part number I ordered as “front license plate bracket” for my year and make, part received is a 1”x1”x1” aluminum angle bracket. Received part 75-days after initial order, was initially told two
weeks.<br />
When inquired about incorrect part, I was told 1)“the part I received is the part I ordered” and 2) “since I had not provided my VIN they were unable to verify the part fits my vehicle”, I did provide year, make, and model with order.<br />
Submitted multiple part breakdown diagrams and they still insist 1 and 2 above are still valid. Nowhere on the diagram for the front of the vehicle did anything resemble any type of a 1x1x1 angle bracket.<br />
They did offer another part number as what I needed for my vehicle, (still have not provided my VIN), Dodge and competitor’s state the part number they offered, will NOT fit my vehicle.<br />
Lastly offered to refund my purchase price if I send it back. Declined as after paying shipping, I would only net about $3.
Data do comentário 2022-02-24 08:23:41