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I also will confirm this website/company not answering the mails unless they are for orders to be paid. By the tracking they send the package, but already almost 20 days the tracking is not updated and the DHL cannot investigate with me, but
only with the sender. I stayed 3 hours on the Customer Service line to wait on the Q. When I was 1st on the line waiting more than 30 minutes and no one pick up the phone, so I believe they simply not picking up the phone and the people moving ahead the Q because someone in front close the line. Now I am in Germany and I will definately go to the police station to fill report against them. Around 290 euro spent with their "online shop".
Data do comentário 2023-10-24 13:48:55