I paid them to host my websites, to secure my websites and to make changes to my websites when needed. One of my sites was hacked, they could not fix it, a representative from Google had to show them how. The contact forms on 3 of my websites stopped working, they did not have a fix and turns out they did not realize they caused the problem when they changed servers. They did not inform me, they did not know the trouble it caused and then yet again a third party IT company had to show them how to fix the issue. The communication is HORRIBLE on top of the knowledge of what they are doing. Multiple times instructions were not followed when making website updates. Details overlooked that were clearly provided. I feel like I have paid children to take care of one of the most important aspects of my business.
Beoordelingsdatum 2021-10-08 14:37:30
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