I had a very unpleasant experience with this website. The booking for the apartment was confirmed and paid by me in the full amount 5 month prior to the stay in spring and now was canceled three days prior to the beginning of the 2month rental period. <br />
It’s almost impossible to reach the customer service in every promise of getting getting back to your question is not to be trusted. Two months before my rental period started I tried to retrieve more information on the apartment and after five phone calls and three emails I still did not get any information and that should have been worried already then. The communication is really frustrating and I don’t understand why they are claiming to have excellent customer reviews and so called five star reviews on their site. Be very careful and better look somewhere else!
Beoordelingsdatum 2024-09-29 07:22:12
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